Zeinab Molavi; Leila Noori
Abstract
Positive deviant behaviors occur beyond organizational norms and rules to improve organizational performance. Despite the importance of these behaviors, no research has been conducted on these types of behaviors in Iran. Therefore, the aim of this study was to identify the factors affecting the occurrence ...
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Positive deviant behaviors occur beyond organizational norms and rules to improve organizational performance. Despite the importance of these behaviors, no research has been conducted on these types of behaviors in Iran. Therefore, the aim of this study was to identify the factors affecting the occurrence of positive deviant behaviors among employees of public organizations in Qom province. The present study was applied in terms of purpose and the survey in terms of data collection. The study population was all experts familiar with the topic of research and had expertise in the field of research and public organizations in Qom province. Among them, 17 were selected through the judgmental sampling method and theoretical data saturation criteria. The research instrument was a semi-structured interview. Content analysis and coding methods were used to analyze the data obtained from the interviews. According to the results, a total of 25 factors affecting the occurrence of positive deviant behaviors were identified in public organizations, which fall into five categories including individual factors, organizational factors, legal factors, managerial factors, and job-related factors. Finally, constructive suggestions were made to create or reinforce these factors in the organization to create or reinforce positive deviant behaviors.
