با همکاری مشترک دانشگاه پیام نور و انجمن مدیریت دولتی ایران و انجمن مدیریت رفتار سازمانی

نوع مقاله : اکتشافی

نویسندگان

1 استادیار گروه سیاستگذاری علم و فناوری دانشگاه شهید بهشتی

2 دانشجوی دکتری مدیریت دولتی، دانشگاه تهران، تهران، ایران.

چکیده

امروزه مدیران سازمان‌ها در راستای ایفای مأموریت خود ناچارند تا به صورت مستمر آسیب‌پذیری سازمان خود را در مواجهه با خطرات بالقوه‌ای که می‌تواند مانع تحقق چشم‌انداز و اهداف مدنظرشان شود را ارزیابی کرده تا با انتخاب بهترین راهبردهای ممکن بر آن‌ها غلبه نمایند. ازاین‌رو، این پژوهش قصد دارد تا با استفاده از روش‌شناسی آمیخته (کمی – کیفی) مدلی جامعی را جهت ارزیابی آسیب‌پذیری سازمان‌ها فارغ از ویژگی‌ها و تنوع آن‌ها در برابر انواع اختلالات سازمانی ارائه نماید. به‌منظور تحقق هدف مذکور، نخست متون کتب، مقاله‌ها و طرح‌های پژوهشی مرتبط با آسیب‌پذیری سازمان‌ها مورد تحلیل مضمون و متن‌کاوی قرار گرفت تا شاخص‌های اصلی و فرعی آن شناسایی شوند؛ سپس به‌منظور رصد شاخص‌های شناسایی شده از تکنیک مصاحبة نیمه ‌ساختاریافته و پرسشنامه هفت ‌مقیاسی فازی با ۲۵ نفر از خبرگان که به روش نمونه‌گیری گلوله برفی انتخاب شده‌اند، استفاده و برای رسیدن به اجماع بر روی شاخص‌ها، از تکنیک دلفی فازی ایشیکاوا بهره گرفته شد. مدلی که از این پژوهش به دست آمد مشتمل بر سه بعد اصلی شامل «میزان در معرض بودن سازمان به اختلالات»، «شدت حساسیت‌پذیری سازمان نسبت به اختلالات» و «ظرفیت تطبیق‌پذیری سازمان برای مواجهه و ارائه پاسخ مناسب به اختلالات» با 13 شاخص اصلی ارائه شد.

کلیدواژه‌ها

عنوان مقاله [English]

An Evaluation Model for Organizational Vulnerability

نویسندگان [English]

  • Ali Asghar Sadabadi 1
  • Aryan Azimi 2

1 Assistant Professor, Institute for Science and Technology Studies, Shahid Beheshti University, Tehran, Iran

2 Ph.D Candidate, Department of Public of Administration, University of Tehran, Tehran, Iran.

چکیده [English]

Achieving the goals and mission of the organization as well as competitiveness in the chaotic world today is only realized in the light of the attention paid to organizational vulnerability. This research is one of the first attempts to provide a model for assessing the vulnerability of organizations to various types of disorders. To this end, in order to identify the indicators of organizational vulnerability assessment, textbooks, articles and research projects related to the subject, they were analyzed and institutionalized and the main indicators and sub-indicators were identified. Then, in order to observe the indicators and evaluate the indicators that were identified in the previous stage, semi-structured interview technique and fuzzy seven-dimensional questionnaire were used. Ultimately, the Ishikawa Fuzzy Delphi technique was used to reach consensus on the indices. Finally, three main dimensions and 13 main indicators were identified as indicators of organizational vulnerability assessment.


کلیدواژه‌ها [English]

  • Keywords: Vulnerability
  • Organizational Vulnerability
  • Resilience
  • Evaluation
  • Disorde
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