said. jafarynia.; Akbar Hassanpoor; Yousef Vakili; javad keyvanfar
Abstract
In recent years, the issue of designing a compensation model for the services of managers and employees of organizations is one of the sensitive, complex and challenging topics in the field of human resource management.The purpose of this study was to identify the dimensions and components of compensation ...
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In recent years, the issue of designing a compensation model for the services of managers and employees of organizations is one of the sensitive, complex and challenging topics in the field of human resource management.The purpose of this study was to identify the dimensions and components of compensation for strategic services at the level of senior managers of the Social Security Organization, which was done with a qualitative approach.The research method is applied in terms of purpose, and exploratory in terms of implementation method. The statistical sample consists of professors and university experts aware of the field of service compensation and senior managers related to human resources of the Social Security Organization.In order to collect information in this study, 17 key informants (saturation limit) who were selected by a purposeful method and judged by researchers, open and in-depth interviews were conducted. The theme analysis method was used to analyze and interpret the data obtained from the interview. Finally, six main themes, which are the main basis of payment, short – term incentives, long – term incentives, managerial benefits, non- basic perquisites and organization respect,also 54 sub themes beased on the main themes was recognized.
Modeling
Hossein Abbasi Esfanjani; Musa Barzegar valilo
Abstract
The present study aims to analysis of the effect of spiritual leadership on organizational performance through organizational identity. By reviewing the research literature, 26 components of spiritual leadership and 18 components of organizational identity were identified as factors affecting organizational ...
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The present study aims to analysis of the effect of spiritual leadership on organizational performance through organizational identity. By reviewing the research literature, 26 components of spiritual leadership and 18 components of organizational identity were identified as factors affecting organizational performance and then was designed the conceptual framework of the research. Through survey and referring to the statistical sample of 265 managers and experts of the Social Security Organization of East Azerbaijan province, the required data were collected using a questionnaire. The conceptual framework was presented and validation by collecting empirical data and structural equation modeling. Investigating the models of measurement and analysis of factor loads showed that the components of spiritual leadership had the most impact on organizational performance. Also, studying structural model of research and path analysis revealed that there is a strong correlation between spiritual leadership variables with organizational identity and spiritual leadership. The simultaneous analysis of factors influencing organizational performance by structural equation method showed that the components of "spiritual leadership" had the greatest impact on organizational performance. The results of the analysis of path coefficients and the values of the coefficient of determination of R2 showed that the "spiritual leadership" variable directly explained 79.3% of the changes related to the variable "organizational performance". Also, "spiritual leadership" indirectly affects the variable "organizational performance" by means of an intermediate variable "organizational identity" of 34 percent.
Causation
Hamid Aboodi; Sayed Mohsen Allameh
Volume 5, شماره 4 (پیاپی 20) , November 2017, , Pages 67-80
Abstract
The present study aimed to seek and design a model of employee incivility customers in Social Security Organization (SSO) of Iran. In this study, for collecting data we used a qualitative method of semi-structured interviews with 42 managers and supervisors of SSO in 6 metropolises, and to analyze the ...
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The present study aimed to seek and design a model of employee incivility customers in Social Security Organization (SSO) of Iran. In this study, for collecting data we used a qualitative method of semi-structured interviews with 42 managers and supervisors of SSO in 6 metropolises, and to analyze the collected data, thematic analysis was used. To determine interrelationship between the identified and how they influence employee incivility toward customer, DEMATEL method was used. We gathered 10 academic experts' opinions to perform this procedure and design intended model. This model demonstrates how experienced customer incivility, witnessed customer incivility, job demands, job dissatisfaction, organizational injustice, life-work interference, emotional exhaustion and employee prejudice (ethnic, cultural, religious, etc.) as could directly or indirectly instigate employee incivility toward customer. Personality traits of employees (e.g. emotional stability, agreeableness, and conscientiousness) have moderating role in our arrow-shaped model. Finally, after discussing the results, limitations and practical implications, we recommended Empirical studies for future research.
