Modeling
Mehran Mesri; Ali Shariatnejad
Abstract
In this research, the goal of a development-oriented organization is an organization that uses all the capacities available in the organization to reach an optimal level of service provision. Municipalities are among the semi-private organizations that the quality of services provided in them is of great ...
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In this research, the goal of a development-oriented organization is an organization that uses all the capacities available in the organization to reach an optimal level of service provision. Municipalities are among the semi-private organizations that the quality of services provided in them is of great concern to the public and therefore can have a great impact on citizens' satisfaction and public trust. As a result, this research was conducted with the aim of designing a development-oriented organization model in the municipalities of Kurdistan province. This research was done with the method of foundational data theory. Based on limited theoretical literature and mainly relying on interviews with 20 university faculty members who are familiar with the organizational structure of municipalities, as well as mayors and deputy mayors, it was conducted in a targeted way. Data obtained from theoretical studies and interviews were conducted in the form of open coding, selective coding and axial coding. The results obtained from the codings include development-oriented management, development-oriented employees, development-oriented policy, development-oriented structure, and development-oriented culture, which constitute the factors affecting the development-oriented organization in the municipalities of Kurdistan province. In the general summary, these results showed that the main reasons that will cause municipalities to become development-oriented include development-oriented management and development-oriented structure. Also, factors related to the main causes of development-oriented municipalities include development-oriented policy, development-oriented requirements of municipalities, including development-oriented employees, as well as background factors of the development-oriented municipalities, including development culture. Finally, the most important consequences of the central development of municipalities were identified, which include increasing public trust, increasing responsiveness and developing human resources of municipalities.
