Mirza Hassan Hosseini; AliAkbar Jokar; Elham Keshavarz; Mousa khademi
Abstract
The aim of this study is to evaluate and rank factors of intellectual capital that aims to improve the performance of corporation. After designing and distributing questionnaires among coil industry experts, priority and importance of each of these factors with using Fuzzy TOPSIS, FAHP, vikor, ELECTRE ...
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The aim of this study is to evaluate and rank factors of intellectual capital that aims to improve the performance of corporation. After designing and distributing questionnaires among coil industry experts, priority and importance of each of these factors with using Fuzzy TOPSIS, FAHP, vikor, ELECTRE were evaluated. According to the results of the above methods in cases not compatible with each other, to achieve the overall ranking of integration methods have been used. The results obtained, according to the company's performance improvement indicate that the net profit is the most important; competitive advantages, customer retention, market value of the company; innovation capacity and volume of transaction are at ranking highest respectively. Based on integration method is most important factors of intellectual capital in order of importance include: Human capital,Structural Capital, Relational Capital, Innovation Capital, Customer Capital factors and also, the most important factors of Human capital, Structural Capital, Relational Capital, Innovation Capital, Customer Capital regarding to company performance improvement in order of importance Include: Leadership ability,Employees’competence, Employees’ experience, Employees’ creativity, Individual-level knowledge, Customer satisfaction, Motivation of the personnel, Customer loyalty, Employees’ attitude,Organizational structure, Staff’s experience, Organizational learning, Marketing capability, Databases,Management system,Use of knowledge,Strategically values,Operation process, Information system, Corporate culture,Brand value, Mission-vision, Relationship with suppliers and competitors, Size of organization, Innovation culture, Relationship with other organization, Market intensity,Company lifecycle,Customer appropriateness, Innovation mechanism and Innovation achievements
Shamsossadat Zahedi; Behrooz Rezaeimanesh; Alireza Eslambolchi
Volume 1, Issue 3 , November 2013, , Pages 43-63
Abstract
Intellectual capital is a knowledge that can create value. Nowadays, attention to intellectual capital is an approach that provides instrument for efficiency and effectiveness fulfilment for public departments' managers and hence, intangible elements are paid attention intensively in public departments, ...
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Intellectual capital is a knowledge that can create value. Nowadays, attention to intellectual capital is an approach that provides instrument for efficiency and effectiveness fulfilment for public departments' managers and hence, intangible elements are paid attention intensively in public departments, in spite of the emphasis, there is a place for intellectual capital in public organizations hardly ever and so far, a few number of public organizations attempts to measure, manage and report their intangible assets. To deal with managing these capitals better, this research intends to present a model for measuring and evaluating intellectual capitals level in Iranian public cultural organization and testing the model through evaluating intellectual capitals in the ministry of culture and Islamic guidance as the largest and main organization, custadian of culture in Iran. In this study, the research primary model was designed after a review on intellectual capital literature and particularly measurment models and evaluation of intellectual capital in public organizations, then by using focus group and delphi techniques and ideas of a panel of experts, model's criteria were adjusted and reformed and the resulted questionnaire was examined in the ministry of culture and Islamic guidance. Findings analysis confirmed research hypotheses and the validity of presented model for meadsuring and evaluating intellectual capital in public cultural organizations.
