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Quarterly Journal of Public Organzations Management
  • Address: Tehran, Farmanieh Blvd., North Dibaji, Shahid Haj Mohammad Nourian St., Shahnaz Alley, Safa Alley, P.O.Box 1953633511, Payam Noor, University Post-Graduate Centre
  • 09371755829
  • Quarterly Journal of Public Organzations Management ISSN: Print: 2322-522X Online: 2538-600X Coverage: Knowledge D... moreedit
  • Payam Nour University http://www.pnu.ac.ir/edit
Governance is not a field for trial and error; because it deals with the fate of the people; Therefore, it must be done with the utmost care and finesse and scientific calculations. What politician learn in practice and thus learn a... more
Governance is not a field for trial and error; because it deals with the fate of the people; Therefore, it must be done with the utmost care and finesse and scientific calculations. What politician learn in practice and thus learn a lesson, policy makers experience in the policy laboratory! Also, what lagging countries experience in policy implementation and performance at exorbitant costs is what advanced countries learn in the policy lab? The present study, considering the consequences of untested public policy implementation and comparing their various possible harms, considering the possibility of their initial testing in the laboratory environment and preventing various costs of implementing immature policies, emphasizes the need to the public policy test prior to the approval and implementation of public policies. This study deals exclusively with the executive branch and considers the bottlenecks of the policy test in that branch; The bottlenecks that cause many public policies to become problematic and problematic areas of society instead of solving problems and de-problematizing them from the public sphere.
The present study aims to typology the organizational behavior of dissatisfied employees of cultural organizations based on the belief and behavior dimensions. This study is applied in terms of purpose and is the mixed-mode in terms of... more
The present study aims to typology the organizational behavior of dissatisfied employees of cultural organizations based on the belief and behavior dimensions. This study is applied in terms of purpose and is the mixed-mode in terms of data collection, and is phenomenological hermeneutics and open coding technique in terms of analysis strategy. Quantitative random sampling was used to select samples and researcher-made believer questionnaires, Minnesota Satisfaction Survey (2000), and Ashford and Black Dynamic Behavior (1996) were applied as research instruments. In the qualitative phase, the samples were purposefully selected and a semi-open interview based on the neo positivist approach was used. The validity of the quantitative instrument was confirmed using the capability of validity, transmission, reliance, validation, and reliability of simultaneous delivery, and observation. Statistical calculations also showed that the qualitative instrument has good validity and reliability. Therefore, at first, quantitative tools were provided to 291 samples, of which 275 were completed. Preliminary studies showed that 130 samples have the inclusion criteria who, then, were classified into "believer active", "believer passive", "unbeliever active", and "unbeliever passive" groups. The result of an interview with 36 samples showed that unsatisfied employees despite having a constructive voice of altruistic, due to the perception of organizational hypocrisy and pretense and violation of the psychological contract, While waiting for the Savior to appear, suffer from a lack of self-esteem, personality assassination, and job content desolation, and despite their ability to lead public opinion, they have deliberately isolated and defended itself due to the decline of the organization's legitimacy and without feeling guilty, secretly destroy the organization and hypocritical and show anti-production behaviors.
In the current situation of the country, which has been accompanied by numerous sanctions and economic turmoil, the tendency to design a brand of indigenous and cultural artifacts with the approach of manifesting values and crystallizing... more
In the current situation of the country, which has been accompanied by numerous sanctions and economic turmoil, the tendency to design a brand of indigenous and cultural artifacts with the approach of manifesting values and crystallizing tourism capabilities with the approach of productivity of the results of the provincial planning plan, is in line with the criteria of the slogan of production of the Supreme Leader, which requires the discovery of categories related to scientific branding. Therefore, the present study seeks to develop and explain the branding model of the province's cultural artifacts with a grounded approach. The data collection instrument was a semistructured interview that was conducted through snowball sampling method with 19 experts. Data analysis was done in three stages of open, axial, and selective coding, and the data were analyzed through MAXQDA2020 software and the qualitative model of the research was extracted from the individuals' mental patterns and opinions. PLS SMART3 software was used to explain the model. The result of the analysis is the extraction of 125 initial codes from interviews as well as the enumeration of 50 concepts and 6 main categories that are presented in a paradigm model, and finally, by implementing the resulting branding strategy with an emphasis on the visual identity of cultural artifacts, while providing values and the expected customer satisfaction, we can hope for customer loyalty and awareness of product value at the market level and attract more tourist shopping experience.
One of the issues that organizations are probably dealing with today is incorrect tricks due to destructive political behaviors, evil motives, selfishness, childish complexities, etc., which cause a waste of energy of the organization and... more
One of the issues that organizations are probably dealing with today is incorrect tricks due to destructive political behaviors, evil motives, selfishness, childish complexities, etc., which cause a waste of energy of the organization and employees while solving such actions. One of these tricks that cause mental harassment in the organization is mobbing. This latent organizational disease has many negative consequences for organizations. Therefore, it is very important to identify this organizational problem and the signs through which it can be identified. Unfortunately, despite the importance of this issue, mobbing characteristics have not been identified so far, and few articles have addressed this issue. Most previous research has introduced the concept, effective factors, and consequences of this organizational problem. Therefore, this study seeks to identify the components of organizational mobbing. This research is a development in terms of purpose and is a mixed-method (qualitative-quantitative) in terms of nature and methodology. In the qualitative section, after reviewing 70 related articles, a 9member research panel was formed and with the help of literature and research background and Delphi method, in addition to identifying the components of mobbing, the conceptual model of mobbing was designed in three dimensions of interpersonal and social relations with 4 components, professional and occupational position with 6 components, and personal life (fame and reputation) with 3 components. Then, to measure this model and its components, a questionnaire was designed and evaluated in the quantitative section in the Khorasan Razavi Customs Organization.
Today, Paying attention to Human Resource Development (HRD) is one of the essential priorities of any organization. Considering this necessity is important in improving the effectiveness of organizations. Therefore, while studying human... more
Today, Paying attention to Human Resource Development (HRD) is one of the essential priorities of any organization. Considering this necessity is important in improving the effectiveness of organizations. Therefore, while studying human resource development strategies, it is necessary to provide an appropriate model that guarantees the promotion of organizational effectiveness. This research aims to design a local model for public organizations, evaluates the evolution of human resources, and designs an appropriate model of human resource development to enhance the effectiveness of public organizations. In this study, a mixed-method approach (quantitative-qualitative research) was used to explain the model. In the qualitative part of the research, the fuzzy Delphi technique was used to extract factors from the experts who were selected through the targeted non-probability sampling method. In the quantitative section, 247 participants (managers, deputies, governorates, governors, and provincial governors, as well as experts in planning modernization and administrative transformation) were selected through purposeful sampling. Questionnaires were used to collect data. To measure the construct validity (convergent, diagnostic, and logical validity), the reliability of the research instrument, and evaluate the research measurement model, the confirmatory factor analysis was used through AMOS24 software. The results showed that the final model of the research consisted of three main dimensions: individual (competency development, knowledge and information sharing, commitment, and mutual trust), organizational (staff training, organizational justice, service compensation system, meritocracy, and talent management), and environmental (economic, political, and cultural-social).
Communication is one of the most important factors of the human workforce's development and sublimation and it is enumerated amongst the vital factors for the success of every organization. Management is often recounted as the heart of... more
Communication is one of the most important factors of the human workforce's development and sublimation and it is enumerated amongst the vital factors for the success of every organization. Management is often recounted as the heart of organization and the communication stream is reminded of as the blood-making flow of the organization. If the stream of communication is flawed by the management, a phenomenon termed organizational stroke emerges. The present study aims at elaboration and designing of a model for organizational stroke in the governmental organizations. This study takes advantage of the qualitative research strategy and uses a method drawn on the data to offer a comprehensive model for the organizational stroke in the governmental organizations. The present study's findings are the products of interview with 15 experts selected from the area of the governmental management based on a purposive method. Holsti reliability and descriptive validity methods were used to determine the validity and reliability of the research. The analyzes performed in the open, axial and selective coding process showed 391 The key point, 106 open codes, 32 axial codes, 5 selective codes and 2 categories, which led to the emergence of the final research model. The present study's findings include the indicators of the human Factors, managerial Factors, structural Factors , cultural Factors and Environmental factors that have been found to influence the organizational stroke in the governmental organizations. The outcomes of the organizational stroke and strategies for reducing it were also identified.
Communication is one of the most important factors of the human workforce’s development and sublimation and it is enumerated amongst the vital factors for the success of every organization. Management is often recounted as the heart of... more
Communication is one of the most important factors of the human workforce’s development and sublimation and it is enumerated amongst the vital factors for the success of every organization. Management is often recounted as the heart of organization and the communication stream is reminded of as the blood-making flow of the organization. If the stream of communication is flawed by the management, a phenomenon termed organizational stroke emerges. The present study aims at elaboration and designing of a model for organizational stroke in the governmental organizations. This study takes advantage of the qualitative research strategy and uses a method drawn on the data to offer a comprehensive model for the organizational stroke in the governmental organizations. The present study’s findings are the products of interview with 15 experts selected from the area of the governmental management based on a purposive method. Holsti reliability and descriptive validity methods were used to determine the validity and reliability of the research. The analyzes performed in the open, axial and selective coding process showed 391 The key point, 106 open codes, 32 axial codes, 5 selective codes and 2 categories, which led to the emergence of the final research model. The present study’s findings include the indicators of the human Factors, managerial Factors, structural Factors , cultural Factors and Environmental factors that have been found to influence the organizational stroke in the governmental organizations. The outcomes of the organizational stroke and strategies for reducing it were also identified.
About a decade has passed since the establishment and implementation of the current performance management system of Iranian public sector organizations according to the criteria of the Civil Service Management Act. Nevertheless, this... more
About a decade has passed since the establishment and implementation of the current performance management system of Iranian public sector organizations according to the criteria of the Civil Service Management Act. Nevertheless, this system has not been scientifically and comprehensively pathologized. Since the possible failures and shortcomings of the current system will cause deep performance gaps if they are placed together and continue, so the purpose of the present research is the pathology of the mentioned system. First, the literature on performance management (at the organizational level) was studied and the selected sources were reviewed, classified, and thematically analyzed. Then, semi-structured interviews with nineteen performance management experts in public sector organizations were conducted based on the extracted themes. Experts were identified by snowball technique considering scientific, experimental and perceptual conditions. Subsequently, inductive thematic analysis of the interviews data and pathology were performed. In this phase, 500 codes were assigned to the data. Findings of this research include a global theme (the failures of mentioned system), 6 organizing themes (major failures including planning problems, legal and contextual deficiencies, proficiency problems and poor insight, conflict of interest problems, executive and logistical deficiencies, theoretical problems in the current model) and 55 basic themes (minor failures). Considering the variety, multiplicity and scope of the mentioned failures, corrective measures should be taken with the participation of various specialties in the field of management knowledge. Some reforms are possible within this system, while others require improvements in other subsystems of the Iranian administrative system.
The purpose of study is to provide a model of Covid-19 crisis management strategies based on human resource management policies. The research is an exploratory developmental in terms of purpose and a survey in terms of data collection... more
The purpose of study is to provide a model of Covid-19 crisis management strategies based on human resource management policies. The research is an exploratory developmental in terms of purpose and a survey in terms of data collection method and the research method is qualitative based on the strategy of grounded theory. The statistical population was managers and experts in human resources of public organizations in Bandar Abbas; Due to the adequacy of sampling and theoretical saturation, 20 people were selected by purposive sampling and snowball sampling and participated in the study. Data were collected through semi-structured interviews and Strauss and Corbin continuous comparison method in three coding steps was used to analyze the data. The results showed that the model presented in 6 main dimensions: 1-Institutionalization factors 2-Human resource management policies 3-Underlying factors (organizational characteristics, organizational culture and infrastructure) 4- Intervention factors (managerial and organizational factors, Factors related to human actors and macro-environmental variables) 5- Crisis management strategies (cooperation, resilience, networking, capacity building, knowledge management and stress management) and 6- Outcomes (at the levels of employees, organization, and society) are explained.
Dissemination and free access to information of government organizations with constant care and removal of obstacles related to it guarantees the health of society and the organization. Therefore, the phenomenon of self-censorship in the... more
Dissemination and free access to information of government organizations with constant care and removal of obstacles related to it guarantees the health of society and the organization. Therefore, the phenomenon of self-censorship in the public relations of government organizations should be considered as one of the major obstacles in this direction. Recognizing and analyzing the causes and contexts of this phenomenon can be a necessary and important step in removing these obstacles. This study was conducted with the aim of in-depth study of the experiences of public relations managers of government organizations in Yazd. It wants to discover and identify their causes and motives in self-censorship. This research has been done in the framework of qualitative studies and in a phenomenological way. The reliability of the research data has been verified based on four criteria of validity; Portability; Verifiability; And reliability. The research findings were classified into 15 sub-topics and 4 main topics. The data show that four factors are influential at the individual, organizational, and extra-organizational levels, including insecurity and need, command-orientation, adherence to the prevailing discourse, and expediency. Considering the great impact of the mentioned factors on the views of public relations managers of government organizations in self-censorship, it can be concluded that facilitating the flow of information as one of the necessities of community development requires serious attention of officials and policy makers to the position and role of public relations.
Communication is one of the most important factors of the human workforce’s development and sublimation and it is enumerated amongst the vital factors for the success of every organization. Management is often recounted as the heart of... more
Communication is one of the most important factors of the human workforce’s development and sublimation and it is enumerated amongst the vital factors for the success of every organization. Management is often recounted as the heart of organization and the communication stream is reminded of as the blood-making flow of the organization. If the stream of communication is flawed by the management, a phenomenon termed organizational stroke emerges. The present study aims at elaboration and designing of a model for organizational stroke in the governmental organizations. This study takes advantage of the qualitative research strategy and uses a method drawn on the data to offer a comprehensive model for the organizational stroke in the governmental organizations. The present study’s findings are the products of interview with 15 experts selected from the area of the governmental management based on a purposive method. Holsti reliability and descriptive validity methods were used to determine the validity and reliability of the research. The analyzes performed in the open, axial and selective coding process showed 391 The key point, 106 open codes, 32 axial codes, 5 selective codes and 2 categories, which led to the emergence of the final research model. The present study’s findings include the indicators of the human Factors, managerial Factors, structural Factors , cultural Factors and Environmental factors that have been found to influence the organizational stroke in the governmental organizations. The outcomes of the organizational stroke and strategies for reducing it were also identified.
Due to the prevalence of the Internet and the increasing use of technology by individuals and organizations, deviant and unrelated behaviors in organizations have increased and organizations have faced serious challenges. Online... more
Due to the prevalence of the Internet and the increasing use of technology by individuals and organizations, deviant and unrelated behaviors in organizations have increased and organizations have faced serious challenges. Online activities performed for personal and non-business purposes are called Cyberloafing and the purpose of this study is to provide a model of Cyber loafing antecedents and examine its consequences. The research is applied in terms of purpose and correlational in terms of nature and the method is causal descriptive. The statistical population was the staff of Hormozgan province. The data collection tool is a questionnaire whose reliability was confirmed by Cronbach's alpha of 0.89. Data analysis was performed using Amos 22. The results show that job stress and emotional analysis directly affect cyberloafing, and rejection and private demand are other prerequisites for Cyber loafing that indirectly affect it. The findings also showed that Cyber loafing has a positive effect on job burnout.
Skilled human capital as an intangible asset is the main driver of knowledge-based economy. The purpose of this study is to find a model for the effect of 8 components of skill, experience, mentality, tacit knowledge, culture, tradition,... more
Skilled human capital as an intangible asset is the main driver of knowledge-based economy. The purpose of this study is to find a model for the effect of 8 components of skill, experience, mentality, tacit knowledge, culture, tradition, religion and attitude on the Flourish of human resources to achieve economics. The method of this research is descriptive and the research tools are Delphi method and hierarchical analysis process, respectively, and in terms of the type of research, exploratory-applied and including quantitative and qualitative research methods. According to the findings of this research, the main research hypothesis ( Flourish human capital is the main factor in achieving a knowledge-based economy, the future of the world economy goes through a knowledge-based economy and the way to achieve a resistance economy and endogenous economy is a knowledge-based economy) Mentality, factor of tacit knowledge, culture, tradition, religion and attitude are effective in the growth of human capital) were confirmed by experts. The results of the final statistics extracted in this study indicate that the components of tacit knowledge, culture, religion, tradition Skills, experience, mentality and attitudes of the elites respectively have the greatest impact on the growth of human capital They have.
This study aims at developing an appropriate model for organizational rumor management in public organizations. Payame Noor University (PNU) was selected as the case study of this research. As it is a countrywide university with a variety... more
This study aims at developing an appropriate model for organizational rumor management in public organizations. Payame Noor University (PNU) was selected as the case study of this research. As it is a countrywide university with a variety of cultural backgrounds, it can be a good sample as a case study for this purpose. The research method is applied and descriptive-exploratory with a mixed-method approach. In the qualitative section, 30 experts were selected as Delfi Panel who were selected through snowball random sampling. In the quantitative section, the statistical population consisted of all managers of the university among whom 406 were selected through systematic counting from all PNU centers in addition to the international center and main campus. Reviewing the related literature, 50 strategies were extracted and became the basis for designing the questionnaires in three phases of the Delfi procedure. The reliability of the Delphi stages was calculated by Cronbach's alpha formula and the validity of the questions was evaluated through construct validity. Using exploratory factor analysis, 47 strategies were categorized into 9 groups that form the conceptual model of organizational rumors management at Payame Noor University: organizational health, information vaccination, rumor clinic, systemic justice, link building, glass organization, group orientation, organizational reconstruction, direct confrontation.
The results of the research show that all 9 main components of the model include Organizational Healthing(0/76), Information Vaccination(0/83), Rumor Clinic(0/64), Systemic Justice(0/52), Link Building(0/67), Glass Organization(0/57), Group Orienting(0/44), Organizational Reconstruction(0/54), Direct Confrontation(0/67) have an impact on the organizational rumors management in Payame Noor University, and 0.72 variance of the Organizational Rumors Management are explained by the variables mentioned in the model.