Modeling
Masoumeh Afsharinezhad; Mohammad ali Sarlak; Davood Gholamrezaei; Ashraf Rahimian
Abstract
Currently, the insurance industry in Iran is facing challenges such as process complexity, high costs, and declining customer trust. As a result of these challenges, new requirements have emerged to improve performance and increase efficiency in the insurance industry. In this regard, implementing the ...
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Currently, the insurance industry in Iran is facing challenges such as process complexity, high costs, and declining customer trust. As a result of these challenges, new requirements have emerged to improve performance and increase efficiency in the insurance industry. In this regard, implementing the Decentralized Autonomous Organization (DAO) model is proposed as one of the new solutions that can help solve many problems in the insurance industry with the help of blockchain technology and smart contracts. The main objective of this research was to check whether DAO can be implemented in the insurance industry and recognize the challenges of implementing the DAO insurance organization in Iran. In this regard, a qualitative approach and grounded theory methodology were used. Data collection tools included semi-structured interviews, and information was gathered from 16 experts and experienced individuals in the insurance industry and some active professors in the field of blockchain technology selected through the purposive sampling method. Data analysis was done using the Strauss and Corbin method and the paradigm model, and the result of this analysis is the extraction of 317 concepts, 69 categories, and 24 factors. This research is the first to examine the implementation of Dao Insurance Organization and the factors affecting it and identify the implementation challenges in Iran, and provide solutions to address them. In addition, the results and outcomes of implementing this model are discussed.
