Document Type : Exploratory

Authors

1 Assistant Professor, Department of Business Management, Payame Noor University, Tehran, Iran.

2 Assistant Professor, Department of Accounting, Payame Noor University, Tehran, Iran.

Abstract

The study of e-governance literature reveals that this field of knowledge has transformed into a jungle of unstructured and visionless theories, to the extent that it perplexes designers and implementers! This research, adopting an exploratory and foresight-oriented approach, aims to develop a dynamic and timeless model that identifies the dimensions, concepts, and indicators of e-governance in a comprehensive framework. The goal is to ensure purposeful and balanced growth of this social construct in implementation. The initial model was designed using a comparative study methodology and meta-synthesis methods. Subsequently, the identified components were tested through a Delphi questionnaire in four rounds. The level of consensus among panel members was calculated using Kendall's coefficient of concordance. To determine the adequacy of dimensions and components, their coverage, and the feasibility of implementing the model, a binomial hypothesis test was employed. Panel members included esteemed faculty members, prominent researchers related to the research topic, and senior executives specializing in e-governance.The findings depict the construct of e-governance in a four-category model comprising context, development process, content, and era. The results demonstrate that the categories of "context," "development process," and "content" are interconnected in pairs. Moreover, the final model indicates that in each "era," new and distinct "content" of e-governance emerges, necessitating new scenarios for "contextual" components. Likewise, the realization of new "context" requires scenario planning for the components of the "development process" to achieve the intended content. This growth and evolution of e-governance across various eras continue in the form of a spiral modelَ

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