Document Type : Review

Authors

1 PhD student in Human Resource Management, Public Administration, Allameh Tabatabaei University, Tehran, Iran

2 Associate Professor, Faculty of Management and Accounting, Department of Public Administration, Allameh Tabatabaei University, Tehran, Iran

10.30473/ipom.2025.74075.5158

Abstract

In today's office environments, polarization of human resources is considered one of the fundamental challenges in the management of organizations. This phenomenon, which is caused by ideological, cultural, social and organizational differences, can have profound effects on productivity, team cohesion and human resource policies. The aim of the present study is to identify, classify and analyze the phenomenon of polarization of human resources in office organizations using the meta-synthesis method. In this regard, by systematically reviewing previous studies, 36 codes were extracted which were classified into three main categories: causes and factors affecting polarization of human resources, consequences of polarization in the workplace, management strategies and reduction of polarization. The research findings showed that factors such as hierarchical structures, task conflicts, groupthink and cognitive biases are among the most important drivers of polarization in office environments. Also, the consequences of this phenomenon include reduced interdepartmental interactions, increased unproductive conflicts, decreased productivity, and increased turnover rates. Finally, strategies such as formulating inclusive policies, developing communication skills among employees, and strengthening intergroup interactions were presented as effective solutions to manage this challenge.
The results of this study emphasize the need to adopt an integrated and strategic approach to reduce polarization in administrative organizations. Also, the findings can be valuable guidance for human resource managers and organizational policymakers in developing effective strategies to promote organizational solidarity and interactions.

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