Bureaucphobia and Perceived National Resilience

Molavi, Zeinab; Tahmasebi, Reza; DanaeeFard, Hassan; Hamidizadeh, Ali

doi:10.30473/ipom.2019.38417.3027

Document Type : Descriptive

Authors

¹ Ph.D of Department of Public Administration, College of Farabi University of Tehran, Qom, Iran.

² Assistant Professor of Department of HRM Management, College of Farabi University of Tehran, Qom, Iran.

³ Professor of Department of Public Administration, Tarbiat Modares University, Tehran, Iran.

⁴ Assistant Professor of Department of Public Administration, College of Farabi University of Tehran, Qom, Iran.

https://doi.org/10.30473/ipom.2019.38417.3027

Abstract

The importance of citizens’ perception and attitude toward state’s performance needs broad studies in this field. Various studies are conducted on citizens’ perception and attitude toward state, most of them have considered inefficiency of the state. A few studies addressed negative perceptions and attitudes toward public section while not related to state’s inefficiency. Present descriptive – correlational paper aims at studying the relationship between bureauphobia and Perceived national resilience. To this end, by surveying the citizens through a questionnaire, the phenomenon of bureauphobia and Perceived national resilience was identified. Then the relations between both variables were investigated. Research population consists of all 18 – 70 year-old citizens who had gone to public organizations at least one time in past year to receive services. Data was analyzed by drawing table and Chi2 test. The results suggest that distrust to states and employees in public section are not only related to the performance of public services and 31 percent of respondents have bureauphobia. Likewise, 31 percent of respondents had negative Perceived national resilience on threats. Finally, findings indicate that there is a significant relationship between Perceived national resilience and bureauphobia.

Keywords

20.1001.1.2322522.1398.7.0.25.1

Main Subjects

Pathology

References

الوانی، سید مهدی و دانایی‌فرد، حسن (1380). گفتارهایی در فلسفة تئوری سازمان دولتی. تهران: انتشارات صفار.

دنهارت، رابرت بی. (1393). نظریه‌های سازمان‌های دولتی. ترجمه سید مهدی الوانی و حسن دانایی‌فرد، تهران: اشراقی.

طهماسبی، رضا (1392). درآمدی بر نظریه‌های مدیریت دولتی. تهران: سمت.

غیاثوند، ابوالفضل؛ صداقت‌پرست، الدار؛ غلامرضا، سمیرا و ثنایی اقدم، محسن (1393). «دربارة سیاست‌های کلی اقتصاد مقاومتی- مروری بر ادبیات جهانی دربارة تاب‌آوری ملی». گزارش دفتر مطالعات اقتصادی مرکز پژوهش‌های مجلس شورای اسلامی، برگرفته از http://rc.majlis.ir/fa/report/show/88102 4 در تاریخ 22/10/1396).

کاظمی، سید علی‌اصغر (1379). مدیریت سیاسی و خط‌مشی دولتی. تهران: دفتر نشر فرهنگ اسلامی.

گل‌وری، مهدی (1396). «تاب‌آوری ملی: مروری بر ادبیات تحقیق». فصلنامة مطالعات راهبردی سیاست‌گذاری عمومی، 7(25)، 293-310.

مکولی، جان؛ دبرلی، ژوآنی، و جانسون، فیل (1389). نظریة سازمان، نگاه‌ها و چالش‌ها، ترجمه حسن دانایی‎فرد و سید حسین کاظمی، تهران: انتشارات دانشگاه امام صادق(ع).

مولوی، زینب، طهماسبی، رضا، دانایی‌فرد، حسن، حمیدی‌زاده، علی (1396). «بوروکراسی‌هراسی: نگاه دوگانه شهروندان به خدمات عمومی». فصلنامة مدیریت دولتی، 9(2)، 234-239.

صادقلو، طاهره و حمدالله سجاسی، قیداری (1393). «بررسی رابطة زیست‌پذیری سکونتگاه‌های روستایی بر تاب‌آوری روستاییان در برابر مخاطرات طبیعی نواحی روستایی دهستان مراوه‌تپه و پالیزان». مدیریت بحران، 3(2)، 44-37.

محمودی، قهرمان؛ حسن‌زاده، رمضان؛ فصیحی، رؤیا و اقبال، محمدرضا (1392). «رابطة سبک دلبستگی و نارسایی هیجانی بر تاب‌آوری دانشجویان». نسیم تندرستی، 2(1)، 64-69.

محسنی، منوچهر (1379). بررسی آگاهی‌ها، نگرش‌ها و رفتارهای اجتماعی و فرهنگی در تهران. تهران: زهد.

رفیع‌پور، فرامرز (1376). توسعه و تضاد. تهران: شرکت سهامی انتشار.

رفیع‌پور، فرامرز (1379). آنومی یا آشفتگی اجتماعی. تهران: سروش.

Canetti, D., Waismel-Manor, I., Cohen, N. & Rapaport, C. (2014). “What Does National Resilience Mean in a Democracy? Evidence from the United States and Israel”. Armed Forces & Society, 40(3), 504-520.

Del Pino, E., Calzada, I. & Díaz-Pulido, J.M. (2016). “Conceptualizing and Explaining Bureauphobia: Contours, Scope, and Determinants”. Public Administration Review, 76(5), 725-736. Disastrs: This PDF is available from The National Academies Press. At http://www.nap.edu/catalog.php?record_id=13457.

Du Gay, P. (2000). In Praise of Bureaucracy: Weber, Organization, Ethics, London: Sage.

Frederickson, H. G. (1997). The Spirit of Public Administration. San Francisco: Jossey-Bass.

Goodsell, Charles T. (1994). The Case for Bureaucracy: A Public Administration Polemic, 3rd ed. Chatham, NJ: Chatham House.

Goodsell, Charles T. (2015). The New Case for Bureaucracy, 4th ed. Washington, DC: Sage/CQPress.

Heclo, H. (2008). On Thinking Institutionally, Boulder, CO: Paradigm.

Jacoby, Henry (1973). The Bureaucratization of the World. Berkeley: University of California Press.

Kimhi, S. (2014). “Levels ofresilience: Associations among individual, community, and national resilience”. Journal ofhealth psychology, 21(2), 164-170.

Kimhi, S. & Eshel, Y. (2009). “Individual and Public Resilience and Coping With Long-Term Outcomes of War”. Journal ofApplied Biobehavioral Research, 14(2). 70-89.

Leman, Ch. K. (2002). Direct Government”. ch. 2 in The Tools of Government: A Guide to the New Governance. ed. Lester M. Salamon, New York: Oxford University Press (pp.48-79).

Lipsky, Michael (1980). Street-Level Bureaucracy: Dilemmas of the Individual in Public Services, New York: Russell Sage Foundation.

Marvel, J. D. (2015). “Unconscious Bias in Citizens’ Evaluations of Public Sector Performance”. Journal of Public Administration research and Theory, 26(1), 143-158.

McAslan, A. (2010). “The Concept of Resilience: Understnding its Origins, Meaning and Utility”. Adelaide: Torrens Resilience Institute. pp 1-13.

Merton, R. K. (1940). “Bureaucratic Structure and Personality”. Social Forces, 17, 560–568.

Mises, L. V. (1944). Bureaucracy. New Haven: Yale University Press.

Omand, D. (2005). “Developing National Resilience”. Developing National Resilience, 150(4), 14-18.

Richtnér, A., & Löfstn, H. (2014). “Managing in Turbulence: How the Capacity for Resilience Influences Creativity”. R&D Management, 44(2), 137-151.

Richtner, A. & Sodergren, B. (2008). “Innovation Projects Need Resilience”. International Journal of Technology Intelligence and Planning, 4(3), 257-275

Osborne, D., & Gaebler, T. (1993). Reinventing Government: How the Entrepreneurial Spirit Is Transforming the Public Sector. New York: Plume.

Van Ryzin, G. G. (2011). “Outcomes, Process and Trust of Civil Servant”. Journal of Public Administration Research and Theory, 21(4), 745-760.

Walklate, S., McGarry, R. & Mythen, G. (2014). “Searching for Resilience: A Conceptual Excavation”. Armed Forces & Society, 40(3), 408-427.

Weber, M. (1918). Parliament and Government in a Reconstructed Germany. In Max Weber: Political Writings. edited by Peter Lassman and Ronald Speirs, Cambridge, UK: Cambridge University Press.

Public Organizations Management

Bureaucphobia and Perceived National Resilience

References

References

Volume 7, Issue 2 - Serial Number 26
April 2019
Pages 83-96

Bureaucphobia and Perceived National Resilience

References

References

Volume 7, Issue 2 - Serial Number 26April 2019Pages 83-96

Volume 7, Issue 2 - Serial Number 26
April 2019
Pages 83-96