Bureaucphobia and Perceived National Resilience

Molavi, Zeinab; Tahmasebi, Reza; DanaeeFard, Hassan; Hamidizadeh, Ali

doi:10.30473/ipom.2019.38417.3027

Document Type : Descriptive

Authors

¹ Ph.D of Department of Public Administration, College of Farabi University of Tehran, Qom, Iran.

² Assistant Professor of Department of HRM Management, College of Farabi University of Tehran, Qom, Iran.

³ Professor of Department of Public Administration, Tarbiat Modares University, Tehran, Iran.

⁴ Assistant Professor of Department of Public Administration, College of Farabi University of Tehran, Qom, Iran.

https://doi.org/10.30473/ipom.2019.38417.3027

Abstract

The importance of citizens’ perception and attitude toward state’s performance needs broad studies in this field. Various studies are conducted on citizens’ perception and attitude toward state, most of them have considered inefficiency of the state. A few studies addressed negative perceptions and attitudes toward public section while not related to state’s inefficiency. Present descriptive – correlational paper aims at studying the relationship between bureauphobia and Perceived national resilience. To this end, by surveying the citizens through a questionnaire, the phenomenon of bureauphobia and Perceived national resilience was identified. Then the relations between both variables were investigated. Research population consists of all 18 – 70 year-old citizens who had gone to public organizations at least one time in past year to receive services. Data was analyzed by drawing table and Chi2 test. The results suggest that distrust to states and employees in public section are not only related to the performance of public services and 31 percent of respondents have bureauphobia. Likewise, 31 percent of respondents had negative Perceived national resilience on threats. Finally, findings indicate that there is a significant relationship between Perceived national resilience and bureauphobia.

Keywords

20.1001.1.2322522.1398.7.0.25.1

Main Subjects

Public Administration

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Public Organizations Management

Bureaucphobia and Perceived National Resilience

References

References

Volume 7, Issue 2 - Serial Number 26
April 2019
Pages 83-96

Bureaucphobia and Perceived National Resilience

References

References

Volume 7, Issue 2 - Serial Number 26April 2019Pages 83-96

Volume 7, Issue 2 - Serial Number 26
April 2019
Pages 83-96