Identifying and Analyzing the Causes And Consequences Emergence of the Phenomenon of Presenteeism with the Fuzzy Cognitive Map Approach

Shariatnejad, Ali; Eyni Nargeseh, Zahra

doi:10.30473/ipom.2024.69958.4929

Document Type : Exploratory

Authors

¹ Assistant Professor, Department of Business Management, Lorestan University, Khorramabad, Iran

² MSc Student, Department of Business Management, Lorestan University, Khorramabad, Iran.

https://doi.org/10.30473/ipom.2024.69958.4929

Abstract

In the country's administrative and organizational system, one of the most important problems that hinders the proper functioning of employees and organizations is a phenomenon called presenteeism. Presenteeism is introduced as a phenomenon according to which employees are physically present in the workplace but are functionally absent. Considering that presenteeism is one of the most important organizational phenomena in the country and has consequences at the individual and organizational levels, Therefore, the current research was conducted to identify and analyze the causes and consequences of the phenomenon of presenteeism in the state banks of Lorestan province. The current research is practical in terms of its purpose, and in terms of gathering information, it is among exploratory research. Also, this research is a mixed qualitative and quantitative research based on comparative and inductive philosophy. The participants in the research are experts, 30 of whom were selected by purposeful sampling and based on the principle of theoretical adequacy. Also, the participants of the research in the quantitative part are 3000 managers and employees of state banks in Lorestan province, and 341 of them were selected based on Morgan's table using available sampling. The data collection tool is in the qualitative part of the interview, whose validity and reliability were confirmed using content validity and theoretical validity and intra-coder and inter-coder reliability methods. Also, the data collection tool is in the quantitative part of the questionnaire, whose validity and reliability were confirmed using the content validity and retest reliability of the test. Qualitative data was analyzed by content analysis method and quantitative data was analyzed by fuzzy cognitive mapping method.The results of this research indicate that non-admission of telework and working flexibility from the organization, having an organizational commitment, and the type of employment relationship between the individual and the organization are the most important reasons for the outbreak of presenteeism. Also, the emergence of the state of organizational laziness, decreased performance and individual and organizational productivity, and the emergence of invisible employees are identified as the most important consequences of the phenomenon of presenteeism in the state banks of lorestan province. According to the research findings, presenteeism is a negative and harmful phenomenon that severely overshadows the performance and productivity of human resources and the organization, and by disrupting the overall performance of the organization, it leads to pushing the organization. It becomes inefficient for an organization.

Keywords

Main Subjects

Causation

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Public Organizations Management

Identifying and Analyzing the Causes And Consequences Emergence of the Phenomenon of Presenteeism with the Fuzzy Cognitive Map Approach

References

References

Volume 12, Vol 2 , Series 46 - Serial Number 46
May 2024
Pages 19-40

Identifying and Analyzing the Causes And Consequences Emergence of the Phenomenon of Presenteeism with the Fuzzy Cognitive Map Approach

References

References

Volume 12, Vol 2 , Series 46 - Serial Number 46May 2024Pages 19-40

Volume 12, Vol 2 , Series 46 - Serial Number 46
May 2024
Pages 19-40