Document Type : Exploratory

Authors

1 Ph.D Student, Department of Public Administration, Allameh Tabataba'i University, Tehran. Iran.

2 Professor, Department of Public Administration, Allameh Tabataba'i University, Tehran. Iran

3 Associate Professor, Department of Public Administration, Allameh Tabataba'i University, Tehran. Iran.

Abstract

This study underscores the vital need to prevent and manage organizational violence in hospitals, especially post-pandemic, considering the increasing work and psychological pressures, particularly on female nurses and medical staff. The primary objective is to present an effective conceptual framework for preventing organizational violence in both hospitals and public health care centers. This research is an application of qualitative and exploratory research that has been done based on the Thematic analysis approach. Data collection tool was a semi-structured interview with the head nurses (supervisors) of hospitals and health centers and public health services in Tehran with 25 people using snowball and targeted sampling method. Results: The network of themes developed in this research had 148 basic, 20 organizing and 3 comprehensive themes."Lack of ethics";  "Psychological problems";  "Indifference to the job and organization"; "Feeling of insecurity and job independence"; "High pressure and stress"; "Incorrect cultural backgrounds and attitudes towards women's management"; "Financial problems"; "Participatory cultural factors in the organization"; "Lack of support and justice in the behavior of managers";  "passive and arrogant behaviors of managers";  "one-sided managers and disregard for employees";  "decline and reduction of human capital in the organization"; "Reduction of professional and job capital"; "Decreased social capital" and "Decreased performance and credibility"; "paying attention to the competencies of employees and managers and reforming their compensation system"; "Transparency of labor laws and appraisal systems";  "Optimal management of the workforce";  "Increasing the quality and quantity of training" are as strategies to prevent organizational violence.

Keywords

Main Subjects

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