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Designing a Model for Reducing Social Loafing in Governmental Technology-Oriented and Remote Work Organizations with the Approach of Improving Productivity

Document Type : Descriptive

Authors

1 Ph.D. Candidate, Department of Public Administration, Science and Research Branch, Islamic Azad University, Tehran, Iran.

2 Professor of Public Administration, Science and Research Branch, Islamic Azad University, Tehran, Iran.

Abstract

This research was conducted with the aim of designing a model for reducing social loafing in governmental technology-oriented organizations with the approach of improving productivity. This research is considered descriptive from the point of view of applied methodology, and it was done using a mixed method (qualitative-quantitative), extracting 5 main dimensions from 16 components and 51 indicators. In the qualitative section using content analysis and interviews with 20 people. It was done from academic and organizational experts in the field of social loafing, and in order to obtain the model in the quantitative part, the Interpretive Structural Modeling (ISM) method and additionally a questionnaire were used. The statistical population in the quantitative part was the senior experts of the Informatics Services Company of the electronic technology arm of the Central Bank of Iran. Maxqda software was used to analyze the qualitative data and SPSS and PLS software and path analysis, regression and structural equations were used to analyze the quantitative data obtained from 96 questionnaires. The qualitative and quantitative data analysis of the research was to achieve 5 dimensions of organization, behavior, management systems, culture and goals/strategy. As mediator variable and finally behavioral and cultural variables were identified as interface variables. The model resulting from the ISM analysis and the use of the Mic-Mac analysis also resulted in presenting a 3-level model in which the organization dimension was the most influential and the goals/strategy dimension was recognized as the most influential dimension. Taking advantage of the results of the exploratory model of this research can practically lead to the reduction of social loafing in technology-oriented organizations affected by remote work mechanisms, and at the same time, it can increase productivity in these organizations.

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References
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Public Organizations Management
Volume 12, Vol 2 , Series 46 - Serial Number 46
May 2024
Pages 157-180
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  • Receive Date: 02 April 2024
  • Revise Date: 20 July 2024
  • Accept Date: 21 July 2024
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