Document Type : Survey

Authors

1 Associate Professor,Department of Public Administration, Payame Noor University, Tehran, Iran,

2 Assistant Professorethics, Department of Ethics, Imam Khomeini Research Institute. Qom, Iran.

3 Msc Student, Department of Public Administration, Payame Noor University, Tehran, Iran,

4 Msc Student, Department of Public Administration, Payame Noor University, Tehran, Iran

Abstract

The purpose of this study was to identify the impact of remediation policies on organizational performance with emphasis on the mediating role of staff competency and toxic partner at Mellat Bank in Isfahan. Avery. The target population of this research is the esteemed personnel of the branches of Mellat Bank of Isfahan province, which are divided into three groups: Chief, Deputy and Employee. A total of 168 questionnaires were collected from the selected 200 population. The software used in this study was PLS. According to the findings of this study, remittance policies have a direct and significant impact on organizational performance in Bank Mellat in Isfahan province. In addition, the competence of staff and toxic associates in mediating the effect of remediation policies on organizational performance in Mellat Bank of Isfahan has a significant and significant mediating effect. Therefore, according to the theories presented by the researchers of recent decades, it is clearly clear that the results of the current research do not have any contradictions with the past theories and the results of the current research can be used as a complement to the previous projects.

Highlights

Ahmadian, M., & Ghorbani, R. (2013). Investigating the Relationship between Intellectual Capital and Organizational Performance: Case Study of the Ministry of Economic Affairs and Finance, Economic Magazine, 12)11/12), 111-130. (In Persian)

Amaratunga, D., & Baldry, D. (2002). Moving from performance measurement to performance management. Facilities, 20(5/6), 217-223. https://doi.org/10.1108/02632770210426701

Barati, V., & Bahramzadeh, H. A. (2017). Investigating the impact of economic variables on the academic progress of students of Esfrain Faculty of Medical Sciences, 2the International Conference on New Developments in Management, Economics and Accounting. (In Persian)

Busi, M., & Bititci, U. S. (2006). Collaborative performance management: Present gaps and future research. International Journal of Productivity and Performance Management, 55(1), 7-25. https://doi.org/10.1108/17410400610635471

Chen, W. Y., Hsu, B. F., Wang, M. L., & Lin, Y. Y. (2011). Fostering knowledge Sharing Through Human Resource Management in R&D Teams. International Journal of Technology Management53(2-4), 309-330.  https://doi.org/10.1504/IJTM.2011.038596

Chiung-Ju Liang, Ying-Li Lin, Hsiu-Feng Huang. (2013), Effect of core competence on organizational performance in an airport shopping center. Journal of Air Transport Management,  31, 23-26. https://doi.org/10.1016/j.jairtraman.2012.11.005

Danaeefard, H. (2017). Towards a framework for the study of Islamic Public Management Part 2: Key Concepts and the suggested Framework, Journal of Studies in Religion, Spirituality & Management (JSRSM), 5(10), 137-160. (In Persian)  Dor:10.30471/IM.2016.1386

Davis, P. (2004). Human Resource Management in the Logistics Environment. Logistics in Practice, Vol. 2 No. 1, NMHC Ltd., Cranfield, (UK).

Doa'i, H. A. (2005). Human Resource Management (Applicative Approach). Mashhad, Bayan Hedayat Noor, 4th edition. (In Persian)

Dollery, B.E., & Worthington, A.C. (1996). The Evaluation of Public Policy: Normative Economic Theories of Government Failure. Journal of Interdisciplinary Economics, 7(1), 27-39. DOI: 10.1177/02601079X9600700103

Ghafari, Kh., Hosseini, S.S., Davoudi, H., Lak, S. (2018). Investigate the Relationship Betweenl Self-Esteem and Organizational Performance and job Satisfaction Among Managers. New Approaches in Educational Management Quarterly, 9(1), 223-208. (In Persian)  Dor: 20.1001.1.20086369.1397.9.33.11.0

Gharakbodi, A., Kiakjuri, K. (2017). Investigating the impact of social capital on the financial performance of shipping companies with regard to the moderating role of entrepreneurial activities. 2The International Conference On Management and Accounting, Tehran. (In Persian)

Hemti, F. (2014). The relationship between Human Capital and Core Competencies of Employees with Job Performance in Iran's Private Insurance Companies. Msc Thesis, Ministry of Science, Research and Technology Allameh Tabatabai University. (In Persian)

Jamali Paghelea, M., & Shafizadeh, A. (2012). Comparative Analytic Approach to Research & Development in Iran and Some Developed Countries. Specialized Quarterly of Parks and Growth Centers, 8(31), 23-34. (In Persian) Dor: 20.1001.1.17355486.1391.8.31.3.6

Jazni, N. (1999). Human Resource Management, Tehran: Ney Publishing, 2nd edition. (In Persian)

Moullin, M. (2007). Performance measurement definitions Linking performance measurement and organisational excellence. International Journal of Health Care Quality Assurance, 20(3), 181-183. DOI:10.1108/09526860710743327

Nazari Farrokhi, A. (2011). Exploring and Prioritizing Effective Strategic Indicators on the Implementation of Konwledge Management in IRIA. The Military Science and Tactics (QJMST), 8(21), 63-78.(In Persian)

Neely, A.D., Adams, C., & Kennerley, M. (2002). The Performance Prism: The Scorecard for Measuring and Managing Stakeholder Relationships. Financial Times/Prentice Hall, London.

Parhizgar,  K. (2010). Comparative Ethical Analysis of Educational Competition in Academia, Competitiveness Review. An International Business Journal, 20(1), 72­-84. (In Persian)

Qureshi, P., Ghahrani, M., & Arefi, A. (2008). Examining the Attitudes of Students, Faculty Members and Education Experts Towards the Criteria for Evaluating the Educational Performance of Faculty Members of Al-Zahra University (S). Master's Thesis, Ministry of Science, Research and Technology, Shahid Beheshti University. (In Persian)

Rahnavard, F. A. (2008). Effective factors on improving the performance of Iran's public sector organizations. Journal of Executive Management (JEM), 8(4), 77-100. (In Persian)

Saadat, A. (2006). Human Resource Management. Tehran: Samit publications, 4th edition. (In Persian)

Selajgeh, S., & Nazeri, M. (2008). Solutions to Increase the Productivity of Human Resources. 6th International Management Conference, Tehran. (In Persian)

Wang, W-Y, and Chang, Ching fu. (2005). Intellectual capital and performance in causal models: Evidence from the information technology industry in Taiwan. Journal of intellectual capital, 6(2), 285-298. DOI:10.1108/14691930510592852

Zare Khalili, M., & Choupani, H. (2011). Strategic organizational creativity for the development of organizational entrepreneurship, National Entrepreneurship Conference, Cooperative, Economic Jihad, Nayin. (In Persian)

Zare Khalili, M., Choupani, H., & Hayat, A. (2011). Clarifying the Strategic Role of Social Capital in the Direction of Realizing Organizational Innovation, 2The National Research and Technology Management Conference, Tehran. (In Persian)

Keywords

Main Subjects