Document Type : Descriptive
Authors
1 Ph.D Candidate, Department of Business Administration, Yazd University, Yazd, Iran.
2 Professor, Department of Business Administration, Yazd University, Yazd, Iran.
3 Assistant Professor, Department of Business Administration, Yazd University, Yazd, Iran.
Abstract
The knowledge employees voice is one of the most important topics that has attracted a lot of attention recently, but there is no evidence based on which the various mechanisms of sound are comprehensive and integrated. Therefore, the purpose of this study is to provide a model of knowledge employees voice in Shiraz Gas Company. The aim of the present study is of an applied one and the method and identity of the study are regarded as qualitative research approach with a design method of grounded theory. So, using a purposeful and snowball sampling, 15 semi-structured interviews have been held by experts. Then, the Atlas.ti 8 was used to analyze the data. Eventually, at the stage of selective coding, 11 categories along with 44 codes were selected. To ensure the reliability and validity of the research, the findings were confirmed by the interviewees. The results of the research showed that the most important components of the voice of knowledge workers include two levels of organization (management, communication, atmosphere, and voice environment, job characteristics, human resources, organizational structure) and individual level (motivation, personality, group, and team). The most important factor at the organizational, managerial, and individual levels is motivation. Finally, the model of the voice of the knowledge workers was drawn up.
Keywords
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