Public Administration
Mahtab Mohammadi; Seyyed Mehdi Alvani; Gholam Reza Memarzadeh Tehran
Volume 4, Issue 2 , April 2016, Pages 13-30
Abstract
In order to improve and reinforce the country's administrative system, the countrywide services management law was ratified as the most comprehensive and important legal document related to administrative system in Iran. The law was notified to governmental organizations for implementation however implementing ...
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In order to improve and reinforce the country's administrative system, the countrywide services management law was ratified as the most comprehensive and important legal document related to administrative system in Iran. The law was notified to governmental organizations for implementation however implementing mechanisms of the law have not been considered. The countrywide services management can be effective when the appropriate form of its governance has been cleared carefully in each department. The right governance model is based on cooperation between government, private sector and civil society. The aim of present research is to specify that regarding law structure and implementing background of the countrywide service law which one of governance area has been effective on implementing process and also what is the best governance form of implementing countrywide service management law policies? Thus, descriptive and inferential analysis of data was concluded by IBM SPSS Statistics-22 software. At the end, in order to present the main research model, the ultimate and three-dimensional model was designed based on two elements of ambiguity and conflict through using fuzzy logic and code writing in Matlab. This model determines the most appropriate governance type in all three areas (employment and absorption, maintenance and education) of the countrywide services law policies.
Public Management
Meysam Modarresi; Zahra Arasti; Kambiz Talebi; Maghsood Farasatkhah
Volume 4, Issue 2 , April 2016, Pages 31-50
Abstract
In under-developing societies and even developed economies, home-based enterprises have been used as a device for economical growth and solving the problem of unemployment particularly for women. The role of these kinds of businesses in national and regional development causes government's attention ...
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In under-developing societies and even developed economies, home-based enterprises have been used as a device for economical growth and solving the problem of unemployment particularly for women. The role of these kinds of businesses in national and regional development causes government's attention to this subject and establishing special supporting policies for these kinds of businesses the more. According to the increasing predicaments of unemployment in Iran, especially for women, some actions have been taken for supporting home-based enterprise and their growth; but difficulties of these businesses still continue to be valid. Present research has dealt with the pathlogy of the government's supporting programs for home-based enterprise. For this, qualitative research method and 20 deep interviews with owner of home-based enterprises have been done. In addition, interview analysis was done through thematic analysis. Research results was presented in two groups of pathologies related to designing programs and pathologies related to executing programs. At the end, helpful diplomatic solutions were suggested to improve the government's supporting programs for home-based enterprises.
Public Administration
Ali Hamidizadeh; Reza Tahmasbi; Ashraf Mirzaei
Volume 4, Issue 2 , April 2016, Pages 51-66
Abstract
In recent years, performance gap between private and public sector has affected researchers of public administration to pay attention to the concept of public service motivation. Present research has been accomplished aiming at improving public service motivation among employees of public sector and ...
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In recent years, performance gap between private and public sector has affected researchers of public administration to pay attention to the concept of public service motivation. Present research has been accomplished aiming at improving public service motivation among employees of public sector and is intended to identify effective factors on public service motivation. For this reason, 196 people of employees at Qom central municipality have been studied in a descriptive survey method. Results show that family socialization, religious socialization, professional identity, job characteristics, member/leader exchange and role situation are effective on public service motivation. On the other hand, results showed that demographic characteristics don't affect on public service motivation. Based on research results, absorbing people who have strong and related family background and also stronger religious beliefs will lead in improving public service motivation in municipality. Furthermore, improving group and professional identity, redesigning jobs in a flexible way and based on freedom of action, trust creation between leader and member and disclosure of organization's roles expand public service motivation in municipalities.
Public Management
Reza Rasooli; Adel Azar; Nahid Papian
Volume 4, Issue 2 , April 2016, Pages 67-98
Abstract
In 21st century, creating strategic advantage in business requires a new type of organization that have the ability of knowledge creation to maximize strategic success and organizational competitiveness. This study is intended to identify effective concepts on designing a knowledge-based organization ...
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In 21st century, creating strategic advantage in business requires a new type of organization that have the ability of knowledge creation to maximize strategic success and organizational competitiveness. This study is intended to identify effective concepts on designing a knowledge-based organization in national broadcasting according to the predicted strategy in horizon of national media and necessity to be knowledge-based. For this reason, the mentioned concepts was extracted in present applied-development research and then, put in consensus in environment of national broadcasting through Delphi method and by presence of 40 people of academic professors and experts of national broadcasting (20 ones in academic experts group and 20 ones in national broadcasting's expert group). 22 main concepts of knowledge-based organizations –that were extracted from the subject literature- were put in consensus of Delphi panel members by three rounds of voting and adding four new concepts; at the end, 26 concepts/variables were selected as the ultimate dimensions of knowledge-based organization in national broadcasting. Results showed that in viewpoint of members of Delphi panel, knowledge-based perspective and purpose, knowledge sharing culture, strategy based on knowledge and knowledge management system have the highest impact on making national broadcasting as a knowledge-based organization and decentralized structure with low formality and without borders, control and assessment based on knowledge and media occupational culture have the lowest impact on it.
Public Management
Mohammad Moosavi
Volume 4, Issue 2 , April 2016, Pages 99-116
Abstract
in present research, balanced scored card has been developed to assess affiliate organizations to municipality. In spite of various designed models to assess performance of the sub-departments of Mashhad municipality, there is not a model that can consider the organization's natural differences ...
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in present research, balanced scored card has been developed to assess affiliate organizations to municipality. In spite of various designed models to assess performance of the sub-departments of Mashhad municipality, there is not a model that can consider the organization's natural differences sides together with their performance sides. Hence, the aim of this research is designing a model that considers the factors which are out of control of affiliate organizations that are effective on their performance besides presenting performance indices. In another words, the research is intended to answer the question that which internal and external factors affect on performance of affiliate organizations to Mashhad municipality indeed and what is the part of each one? The research is an applied research in terms of purpose and is a qualitative one in terms of gatherind data. In order to take the experts' ideas that included managers of all organizations and affiliate organizations to Mashhad municipality (14 organizations and 6 affiliate agency), Delphi method was utilized. The ultimate designed model included 7 indices of financial clustering, 2 indices of customer clustering, 5 indices of process clustering, 2 indices of growth clustering, 7 indices of financial performance, 4 indices of customer performance, 7 indices of process performance and 7 indices of growth performance. This research helps top managers of Mashhad municipality that how they can monitor the performance of affiliate organizations regarding natural characteristics of each of them.
Public Administration
Mehdi Kheir Andish; Gholam Reza Shakeri Navaei; Abdolreza Ghanizadeh; Amin Bazyar
Volume 4, Issue 2 , April 2016, Pages 117-136
Abstract
The fifth season of countrywide service management deals with the usage of information technology and administrative service. In this law, executive agencies obliged to present their operable processes and work method electronically aiming at activities' efficiency, service quality improvement, expedition ...
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The fifth season of countrywide service management deals with the usage of information technology and administrative service. In this law, executive agencies obliged to present their operable processes and work method electronically aiming at activities' efficiency, service quality improvement, expedition and facilitation presenting services to citizenship and also struggle to create information infrastructures and performing issues based on information technology in administrative services. For the present, several years is passing over executing the law and its effectiveness pathology is necessary. Present research was accomplished aiming at pathology of the effectiveness of countrywide service management law in information technology and administrative service department. The research is an applied research and a survey descriptive one in terms of purpose. The research statistical universe included staff employees at ministry of economy and finance with bachelor's degree and higher. Sample size was determined by Morgan table. To gather data, a questionnaire, designed by the researcher, was used and its reliability was confirmed by Cronbach's Alpha. Data analysis was done through confirmatory factor analysis and one-sample t-test. Results showed that information technology and administrative services application have improved service quality, information quality, information usage, process fulfillment and organization's flexibility. In addition, executing countrywide services law causes services quality improvement at the first priority and process fulfillment improvement at the last priority.
Public Management
Ali Ghorbani; Bahram Sarmast; Fatemeh Mahdi Pour
Volume 4, Issue 2 , April 2016, Pages 137-148
Abstract
The present study aims to investigate the infrastructure of E-municipality in the metropolis Tabriz. The research method is descriptive survey and as a functional purpose. The study population consisted of 120 employees working in the Statistics and Information Technology, and staff working in areas ...
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The present study aims to investigate the infrastructure of E-municipality in the metropolis Tabriz. The research method is descriptive survey and as a functional purpose. The study population consisted of 120 employees working in the Statistics and Information Technology, and staff working in areas related to information technology of Tabriz municipality in 2016. Data collection instrument was a questionnaire. The results of the investigation show that infrastructure of strategic management, manpower training, services and applications has not yet been provided for the establishment of E- municipality in Tabriz municipality. But technical infrastructure (networking and communications), hardware support, software and application systems, and information security is provided for the establishment of commerce in Tabriz municipality.
Ali Asghar Pourezzat
Volume 4, Issue 2 , April 2016, Pages 149-158
Abstract
Social systems are known as one of the most complex system and their management is an important and challenging job. Specially if a wise oriented theory could be a strong support for government's actions and interventions. So presenting governance theory in interdisciplinary and multidisciplinary circumference ...
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Social systems are known as one of the most complex system and their management is an important and challenging job. Specially if a wise oriented theory could be a strong support for government's actions and interventions. So presenting governance theory in interdisciplinary and multidisciplinary circumference for supporting government and administration style is necessary. Because government is not only multidimensional feature,but also faced territories for its interventions in many complex and various arenas. The important point is that, government interventions need theorethical supports, and this theoretical support could not configurate comprehensivly and clearly in none of the Politics Economics, Social sciences or Management school. This article has been written to emphasize the compasses and diversity of correct actions of government, with the aim of integrated administration theory configuration for guidance of governance and elucidation of action path way for three branches of government. We can consider the necessity of this school in light of many real story that distinguish correct narrations from incorrect ones about mission of public administration discipline.
