با همکاری مشترک دانشگاه پیام نور و انجمن مدیریت دولتی ایران و انجمن مدیریت رفتار سازمانی

نوع مقاله : پیمایشی

نویسندگان

1 دانشیار، گروه مدیریت، دانشگاه ولی‌عصر، رفسنجان، ایران.

2 کارشناس ارشد، گروه مدیریت، دانشگاه ولی‌عصر، رفسنجان، ایران..

چکیده

تنوع در محیط کار، فرصت‌هایی را برای بالندگی سازمان‌ به ارمغان می‌آورد. اما نه تنها گاه از این ظرفیت در سازمان‌‌ها استفاده نمی‌‌شود، بلکه گاه در برخی کشورها به آفاتی نظیر فرقه‌‌گرایی در سازمان نیز دچار می‌‌شود. این پژوهش با هدف رسیدن به فهم‌‌های متکثر دربارة تبعات فرقه‌گرایی در سازمان‌‌، به کاوش تجارب زیستة کارکنانی از سازمان‌های دولتی ولایت هرات افغانستان با پدیدارنگاری پرداخته است. مشارکت‌کنندگان پژوهش 24 نفر از کارکنان 16 سازمان یادشده بودند که با روش نمونه‌‌گیری نوعی تا رسیدن به اشباع نظری به همکاری دعوت شده بودند. روش گردآوری داده‌‌ها انجام مصاحبه‌‌های عمیق بود. برای تحلیل داده‌‌های پژوهش از نرم‌‌افزار Maxqda استفاده شد. طبق یافته‌‌ها پنج ایستار متفاوت نسبت به پیامدهای فرقه‌‌گرایی در سازمان به دست آمدند که عبارت بودند از کنش‌‌های هنجارستیزانة اعضای فرقه، ناکامی‌‌ها و کنش‌‌های منفعلانة اعضای خارج از فرقه، ارتباطات بین‌‌فردی تعارض‌‌آلود، کژکارکردهای سازمانی و بی‌‌اعتمادی عمومی. در ادامه، طبقات بر اساس پیچیدگی سطح آنها، روی سلسله‌‌مراتبی با پنج سطح کنش‌‌های اعضای فرقه، کنش‌‌های اعضای خارج از فرقه، فرد، ارتباطات بین‌‌فردی، سازمان و فراسازمان قرار گرفتند و فضای نتیجه‌‌ای سلسله‌‌مراتبی را برای شیوه‌‌های متفاوت ادراک از پیامدهای پدیدة فرقه‌‌گرایی در سازمان رقم زدند.

کلیدواژه‌ها

عنوان مقاله [English]

The Phenomenography of Sectarianism’s Consequences in Organizations of Public Sector

نویسندگان [English]

  • Mostafa Hadavinejad 1
  • Adeleh Alkozehi 2

1 Associate Professor, Department of Management, Vali-e-Asr University, Rafsanjan, Iran

2 Msc. Of Management, Department of Management, Vali-e-Asr University, Rafsanjan, Iran.

چکیده [English]

Diversity in the workplace provides opportunities for developing organizations. But not only is this capacity sometimes used in organizations, in some countries it also includes pests such as sectarianism in organization. The purpose of this study was to explore the lived experiences of employees from public organizations in Herat, Afghanistan –a proper context for sectarianism in a an effected counry by such a phenomenon, to gain diverse understandings about consequences of sectarianism in the organization through a phenomenography. Research participants were 24 employees from 16 mentioned organizations that were invited to the research project through typical sampling until theoretical saturation. The method of data collection was in-depth interviews. Maxqda software was used for data analysis. Based on the findings of the study, five different viewpoints toward the consequences of sectarianism in the organization were found, namely, in-parties’ anti-norm actions, out-parties’ frustrations and passive actions, conflicting interpersonal communication, organizational dysfunctions, and public distrust. Subsequently, based on their level of complexity, the classes were placed on a hierarchy with five levels (in-parties actions, Out-parties’ actions, individual, interpersonal communication, organization, and external environment of organization) and shaped the hierarchical outcome space for different ways of perceiving the consequences of the phenomenon of sectarianism in the organization.

کلیدواژه‌ها [English]

  • Sectarianism
  • Workforce Diversity
  • Phenomenography
  • Afghanistan
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