با همکاری مشترک دانشگاه پیام نور و انجمن مدیریت دولتی ایران و انجمن مدیریت رفتار سازمانی

نوع مقاله : علی

نویسندگان

1 دانشجوی دکتری، گروه مدیریت دولتی، واحد تبریز، دانشگاه آزاد اسلامی، تبریز، ایران.

2 استاد، گروه مدیریت دولتی، واحد تبریز، دانشگاه آزاد اسلامی، تبریز، ایران.

3 استادیار، گروه مدیریت بازرگانی، دانشگاه پیام نور، تهران، ایران.

چکیده

هدف این پژوهش بررسی نقش رفتار سازمانی مثبت‌گرا در تأثیر مربیگری سازمانی بر انگیزه خدمت عمومی با در بین کارکنان ستاد دانشگاه علوم پزشکی تبریز بوده است. روش پژوهش حاضر از نظر هدف کاربردی و از نظر ماهیت و روش، توصیفی- پیمایشی است. جامعه آماری، کل کارکنان کارکنان ستاد دانشگاه علوم پزشکی تبریز (460 نفر) بود. نمونه 209 نفر، براساس فرمول کوکران و به روش تصادفی انتخاب شد. ابزار گردآوری داده‌ها، پرسشنامه‌های استاندارد مربیگری سازمانی، انگیزه خدمت عمومی و رفتار سازمانی مثبت‌گرا بوده است. روایی پرسشنامه‌ها از طریق اخذ نظر استادان تأیید و پایایی پرسشنامه‌ها به روش آلفای کرونباخ محاسبه شد. برای تحلیل داده‌ها آمار توصیفی و استنباطی به کمک نرم‌افزارpls  استفاده شد. یافته‌ها پژوهش نشان می‌دهد که مربیگری سازمانی بر انگیزه خدمت عمومی تأثیرگذار است. رفتار سازمانی مثبت‌گرا تأثیر مربیگری سازمانی بر انگیزه خدمت عمومی را میانجیگری می‌کند. تمامی ابعاد مربیگری سازمانی (ارتباطات باز، رویکرد تیمی، ارجحیت فرد نسبت به وظیفه، پذیرش ابهام و تسهیل آموزش و توسعه کارکنان) بر انگیزه خدمت عمومی تأثیرگذار است. همچنین از بین ابعاد رفتار سازمانی مثبت‌گرا ابعاد خودکارآمدی، تاب‌آوری و خوش‌بینی تأثیر مربیگری سازمانی بر انگیزه خدمت عمومی را میانجیگری می‌کند.

کلیدواژه‌ها

موضوعات

عنوان مقاله [English]

Monitoring the Role of Positive Organizational Behavior in the Impact of Organizational Coaching on Public Service Motivation

نویسندگان [English]

  • Afsaneh Sadeghi 1
  • Houshang Taghizadeh 2
  • Ali Ghorbani 3

1 Ph.D Student, Department of Public Administration, Tabriz Branch, Islamic Azad University, Tabriz, Iran.

2 Professor, Department of Management, Tabriz Branch, Islamic Azad University, Tabriz, Ira.

3 Assistant Professor, Department of Business Management, Payame Noor University, Tehran, Iran.

چکیده [English]

The study aimed to investigate the role of positive organizational behavior in the impact of organizational coaching on public service motivation among the staff of the headquarters at Tabriz University of Medical Sciences. The research is applied in terms of its goal and descriptive-survey in terms of its nature and method. The statistical population comprised all staff members at the headquarters (460 people), with a sample size of 209 individuals chosen randomly based on the Cochran formula. Data collection tools included standardized questionnaires for organizational coaching, public service motivation, and positive organizational behavior. The validity of the questionnaires was confirmed by experts, and their reliability was calculated using Cronbach's alpha.Data analysis involved descriptive and inferential statistics using PLS software. The findings revealed that organizational coaching positively affects public service motivation. Positive organizational behavior mediates the effect of organizational coaching on public service motivation. All dimensions of organizational coaching (open communication, team approach, prioritizing individuals over tasks, acceptance of ambiguity, and facilitating employee education and development) positively influence public service motivation. Additionally, among the dimensions of positive organizational behavior, self-efficacy, resilience, and optimism mediate the effect of organizational coaching on public service motivation.

کلیدواژه‌ها [English]

  • Positive Organizational Behavior
  • Organizational Coaching
  • Public Service Motivation
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