رفتارهای انحرافی مثبت و عوامل مؤثر در بروز آن در میان کارکنان سازمان‌های دولتی، مورد مطالعه: سازمان‌های دولتی استان قم

مولوی, زینب; نوری, لیلا

doi:10.30473/ipom.2022.61973.4503

نوع مقاله : پیمایشی

نویسندگان

¹ استادیار، گروه مدیریت دولتی، مؤسسه آموزش عالی غیرانتقاعی طلوع مهر، قم، ایران.

² کارشناسی ارشد، گروه مدیریت دولتی، مؤسسه آموزش عالی غیر انتقاعی طلوع مهر ، قم، ایران.

https://doi.org/10.30473/ipom.2022.61973.4503

چکیده

رفتارهای انحرافی مثبت فراتر از هنجارهای سازمانی در جهت بهبود عملکرد سازمان بروز می‌‎یابند، علی‌رغم اهمیت این رفتارها، در ایران هیچ پژوهشی به این رفتارها با نگاه انحراف مثبت نپرداخته است. بنابراین، پژوهش حاضر به‌منظور شناسایی عوامل مؤثر بر بروز رفتارهای انحرافی مثبت در میان کارکنان سازمان‌های دولتی استان قم انجام گرفت. پژوهش حاضر به روش کیفی و از نظر هدف، کاربردی و از لحاظ نحوه گردآوری داده‌ها پیمایشی انجام گرفت. جامعه پژوهش خبرگان رفتار سازمانی، منابع انسانی و روان‌شناسی سازمانی بودند که دارای تجربه در سازمان‌های دولتی استان قم بودند و به روش قضاوتی و با معیار اشباع نظری داده‌ها، 17 نفر مشارکت کردند. ابزار پژوهش مصاحبه نیمه ‌ساختاریافته بود و از تحلیل مضمون برای تحلیل داده‌ها استفاده شد. برای اطمینان از قابلیت اعتماد و اعتبار پژوهش حساسیت پژوهشگر، انسجام روششناسی، متناسب بودن نمونه، گردآوری و تحلیل هم‌زمان دادهها و اندیشیدن نظری اجرا شد. براساس یافته‌ها، 25 عامل مؤثر بر بروز رفتارهای انحرافی مثبت در پنج دسته عوامل فردی، عوامل سازمانی، عوامل قانونی، عوامل مدیریتی و عوامل مربوط به شغل شناسایی شدند. در نهایت، پیشنهادهای سازنده‌ای برای ایجاد یا تقویت این عوامل در سازمان به‌منظور ایجاد یا تقویت رفتارهای انحرافی مثبت ارائه شد.

کلیدواژه‌ها

20.1001.1.2322522.1401.10.39.5.0

عنوان مقاله [English]

Positive Deviant Behaviors and Among Government Agencies Employees, Case Study: Public Organizations in Qom Province

نویسندگان [English]

Zeinab Molavi ¹
Leila Noori ²

¹ 1. Assistant Professor, Department of Public Administration, Institute of Higher Education Non-profit of Toloue Mehr, Qom, Iran.

² MSc, Department of Public Administration, Institute of Higher Education Non-profit of Toloue Mehr, Qom, Iran.

چکیده [English]

Positive deviant behaviors occur beyond organizational norms and rules to improve organizational performance. Despite the importance of these behaviors, no research has been conducted on these types of behaviors in Iran. Therefore, the aim of this study was to identify the factors affecting the occurrence of positive deviant behaviors among employees of public organizations in Qom province. The present study was applied in terms of purpose and the survey in terms of data collection. The study population was all experts familiar with the topic of research and had expertise in the field of research and public organizations in Qom province. Among them, 17 were selected through the judgmental sampling method and theoretical data saturation criteria. The research instrument was a semi-structured interview. Content analysis and coding methods were used to analyze the data obtained from the interviews. According to the results, a total of 25 factors affecting the occurrence of positive deviant behaviors were identified in public organizations, which fall into five categories including individual factors, organizational factors, legal factors, managerial factors, and job-related factors. Finally, constructive suggestions were made to create or reinforce these factors in the organization to create or reinforce positive deviant behaviors.

کلیدواژه‌ها [English]

Deviation from Standards
Organizational Dysfunction
Organizational Norms
Positive Deviant Behaviors

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مدیریت سازمان‌های دولتی

رفتارهای انحرافی مثبت و عوامل مؤثر در بروز آن در میان کارکنان سازمان‌های دولتی، مورد مطالعه: سازمان‌های دولتی استان قم

مراجع

مراجع

دوره 10، شماره 3 (پیاپی 39) - شماره پیاپی 39
تیر 1401
صفحه 75-86

رفتارهای انحرافی مثبت و عوامل مؤثر در بروز آن در میان کارکنان سازمان‌های دولتی، مورد مطالعه: سازمان‌های دولتی استان قم

مراجع

مراجع

دوره 10، شماره 3 (پیاپی 39) - شماره پیاپی 39تیر 1401صفحه 75-86

دوره 10، شماره 3 (پیاپی 39) - شماره پیاپی 39
تیر 1401
صفحه 75-86