با همکاری مشترک دانشگاه پیام نور و انجمن مدیریت دولتی ایران و انجمن مدیریت رفتار سازمانی

نوع مقاله : اکتشافی

نویسندگان

1 استادیار، گروه مدیریت بازرگانی، دانشگاه پیام نور، تهران، ایران

2 استادیار، گروه حسابداری، دانشگاه پیام نور، تهران، ایران

چکیده

مطالعه ادبیات حکمرانی الکترونیک نشان می‌دهد که این حوزه از علم به جنگلی از نظریه‌های بدون ساختار و فاقد چشم‌انداز تبدیل شده است تا حدی که طراحان و مجریان را با سردرگمی مواجه می‌سازد! پژوهش حاضر با رویکردی اکتشافی-آینده‌پژوهانه، به دنبال مدلی پویا و فرازمانی است که ابعاد، مفاهیم و شاخص‌های حکمرانی الکترونیک را، در قالب یک کل شناسایی کند تا کمک کند این سازه اجتماعی در عرصه اجرا، به صورت هدفمند و متوازن رشد کند. مدل اولیه با روش‌شناسی مطالعه تطبیقی و با استفاده از روش فراتلفیق طراحی شد؛ سپس مؤلفه‌های شناسایی شده، با استفاده از پرسشنامه دلفی، در چهار دور مورد آزمون قرار گرفتند. میزان اتفاق‌نظر میان اعضای پانل نیز، با استفاده از ضریب هماهنگی کندال به دست آمد. برای تعیین کفایت ابعاد و مؤلفه‌ها و همچنین تعیین میزان پوشش آن‌ها و قابلیت پیاده‌سازی مدل از آزمون فرض دوجمله‌ای استفاده شد. اعضای تشکیل‌دهنده پنل شامل اعضای هیئت‌علمی و محققان سرشناس مرتبط با موضوع پژوهش و خبرگان اجرائی حکمرانی الکترونیک در سطح عالی بودند. یافته‌های پژوهش سازه حکمرانی الکترونیک را در قالب مدل چهار مقوله‌ای تحت عناوین زمینه، فراگرد توسعه، محتوا و عصر طراحی می‌کند. نتایج نشان می‌دهد سه مقوله «زمینه»، «فراگرد توسعه» و «محتوا» به صورت دوبه‌دو باهم ارتباط دارند. همچنین مدل نهایی مؤید آن است که در هر «عصر»، «محتوا» جدید و متفاوتی از حکمرانی الکترونیک ظهور می‌کند که نیازمند سناریوهای جدید برای مؤلفه‌های «زمینه» ای است و همچنین با تحقق «زمینه» جدید، مؤلفه‌های «فراگرد توسعه» نیز نیازمند سناریوپردازی جدید برای تحقق محتوا خواهد بود. این رشد و ارتقای حکمرانی الکترونیک در اعصار مختلف، در قالب یک مدل حلزونی ادامه می‌یابد.

کلیدواژه‌ها

موضوعات

عنوان مقاله [English]

Designing a Timeless Model for Electronic Governance with a Future-Oriented Approach

نویسندگان [English]

  • Ali Ghorbani 1
  • Hossein Tbiniyan 2

1 Assistant Professor, Department of Business Management, Payame Noor University, Tehran, Iran.

2 Assistant Professor, Department of Accounting, Payame Noor University, Tehran, Iran.

چکیده [English]

The study of e-governance literature reveals that this field of knowledge has transformed into a jungle of unstructured and visionless theories, to the extent that it perplexes designers and implementers! This research, adopting an exploratory and foresight-oriented approach, aims to develop a dynamic and timeless model that identifies the dimensions, concepts, and indicators of e-governance in a comprehensive framework. The goal is to ensure purposeful and balanced growth of this social construct in implementation. The initial model was designed using a comparative study methodology and meta-synthesis methods. Subsequently, the identified components were tested through a Delphi questionnaire in four rounds. The level of consensus among panel members was calculated using Kendall's coefficient of concordance. To determine the adequacy of dimensions and components, their coverage, and the feasibility of implementing the model, a binomial hypothesis test was employed. Panel members included esteemed faculty members, prominent researchers related to the research topic, and senior executives specializing in e-governance.The findings depict the construct of e-governance in a four-category model comprising context, development process, content, and era. The results demonstrate that the categories of "context," "development process," and "content" are interconnected in pairs. Moreover, the final model indicates that in each "era," new and distinct "content" of e-governance emerges, necessitating new scenarios for "contextual" components. Likewise, the realization of new "context" requires scenario planning for the components of the "development process" to achieve the intended content. This growth and evolution of e-governance across various eras continue in the form of a spiral modelَ

کلیدواژه‌ها [English]

  • Three-Pronged Model
  • Three-Category Model
  • Electronic Governance
  • E-Government
  • Cellular Planning
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