با همکاری مشترک دانشگاه پیام نور و انجمن مدیریت دولتی ایران و انجمن مدیریت رفتار سازمانی

نوع مقاله : توصیفی

نویسندگان

1 استادیار، گروه مدیریت بازرگانی، دانشگاه هرمزگان، بندرعباس، ایران.

2 کارشناس ارشد، گروه مدیریت بازرگانی، دانشگاه تربیت مدرس، تهران، ایران.

چکیده

با توجه به فراگیری اینترنت و استفاده فزاینده‌ی افراد و سازمان‌ها از فناوری، رفتارهای انحرافی و غیرمرتبط با کار در سازمان‌ها رو به افزایش رفته و سازمان‌ها را با چالش‌های جدی مواجه کرده است. فعالیت‌های آنلاین که با اهداف شخصی و غیر کاری انجام شده، پرسه‌زنی اینترنتی نامیده می‌شود و هدف از پژوهش حاضر آزمون مدل پیشایندهای پرسه‌زنی اینترنتی و بررسی پیامد آن است. پژوهش از نظر هدف کاربردی و از نظر ماهیت و روش توصیفی از نوع علی است. جامعه آماری مورد مطالعه کارکنان ستادی ادارات دولتی استان هرمزگان می‌باشند. ابزار گردآوری داده‌ها پرسشنامه محقق‌ساخته است که روایی آن مورد تأیید استادان و خبرگان قرار گرفته و پایایی آن نیز با میزان آلفای کرونباخ 89/0 تأیید شده است. نتایج پژوهش نشان‌دهنده آن است که استرس شغلی و تحلیل عاطفی به صورت مستقیم بر پرسه‌زنی اینترنتی اثرگذار هستند و طردشدگی و تقاضای ‌خصوصی از دیگر پیشاندهای پرسه‌زنی اینترنتی هستند که به‌طور غیرمستقیم بر آن تأثیر دارند. همچنین یافته‌ها نشان داد که پرسه‌زنی اینترنتی بر فرسودگی شغلی دارای تأثیر مثبت است.

کلیدواژه‌ها

عنوان مقاله [English]

Antecedents and Consequences of Cyberloafing in Public Organizations (Case Study: Public Organizations of Hormozgan Province)

نویسندگان [English]

  • Vahid Makizadeh 1
  • Fatemeh Sharaei 2

1 Assistant Professor, Department of Business Management, University of Hormozgan, Bandar Abbas, Iran.

2 Msc. Department of Business Management, Tarbiat Modares University, Tehran, Iran.

چکیده [English]

Due to the prevalence of the Internet and the increasing use of technology by individuals and organizations, deviant and unrelated behaviors in organizations have increased and organizations have faced serious challenges. Online activities performed for personal and non-business purposes are called Cyberloafing and the purpose of this study is to provide a model of Cyber loafing antecedents and examine its consequences. The research is applied in terms of purpose and correlational in terms of nature and the method is causal descriptive. The statistical population was the staff of Hormozgan province. The data collection tool is a questionnaire whose reliability was confirmed by Cronbach's alpha of 0.89. Data analysis was performed using Amos 22. The results show that job stress and emotional analysis directly affect cyberloafing, and rejection and private demand are other prerequisites for Cyber loafing that indirectly affect it. The findings also showed that Cyber loafing has a positive effect on job burnout.

کلیدواژه‌ها [English]

  • Cyberloafing
  • Job Burnout
  • Rejection
  • Job Stress
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