با همکاری مشترک دانشگاه پیام نور و انجمن مدیریت دولتی ایران و انجمن مدیریت رفتار سازمانی

نوع مقاله : پیمایشی

نویسندگان

1 دانشجوی دکتری، گروه مدیریت، دانشگاه آزاد اسلامی واحد علی آباد کتول، علی آباد کتول، ایران

2 استایار، گروه مدیریت، واحد علی‌آباد کتول، دانشگاه آزاد اسلامی، علی‌آباد کتول، ایران.ن

3 استادیار، گروه مدیریت آموزشی، واحدعلی‌آباد کتول، دانشگاه آزاد اسلامی، علی‌آباد کتول، ایران.

4 استادیار گروه مدیریت دولتی، دانشکده مدیریت، واحد علی آباد کتول، دانشگاه آزاد اسلامی، علی آباد کتول، ایران

چکیده

امروزه یکی از موضوعات پنهانی که بر کاهش بهره‌وری، کارایی و اثربخشی سازمان‌ها تأثیر می‌گذارد بدون اینکه مدیران به آن توجه نمایند و از نظرها مغفول مانده پدیده «غیبت ذهنی» کارکنان است. غیبت ذهنی پدیده‌ای است که با توجه به حضور فیزیکی افراد در محل کار، ذهن در غیبت به سر می‌برد. پژوهش حاضر در پی تبیین مدل غیبت ذهنی با رویکرد داده‌بنیاد در شهرداری مشهد است. ابزار جمع‌آوری داده‌ها، مصاحبه‌های نیمه ساختاریافته بوده که از 25 نفر از مدیران و نخبگان آشنا به مباحث مدیریت منابع انسانی و روان‌شناسی مصاحبه انجام شد. تجزیه و تحلیل داده‌ها در سه مرحله کدگذاری باز، محوری و انتخابی و با استفاده از نرم‌افزار اطلس‌ تی تحلیل و مدل کیفی پژوهش از دل الگوهای ذهنی و نظرات افراد استخراج شد. نتیجه این تحلیل نشان‌دهنده استخراج بالغ‌بر 250 کد اولیه از مصاحبه‌ها و نیز احصای 52 مقوله است که در قالب پارادایمی ارائه شده است. براساس این مدل شرایطی از قبیل: (مشکل مسکن، محله نامناسب، خانوادگی و شخصی، رفتاری، ناباروری، فرزند، حقوقی، مالی، عدم پرداخت به‌ موقع حقوق، ندادن پاداش، کوچک شمردن کار، توهین و ملامت، فضای مجازی و تبعیض) به‌عنوان شرایط عِلی اثرگذار بر پدیده محوری (غیبت ذهنی) شناسایی شدند.
 

کلیدواژه‌ها

موضوعات

عنوان مقاله [English]

Designing a Model of Mental Absence of Employees with the approach of Grounded Theory in Mashhad Municipality

نویسندگان [English]

  • Mohammad Sadrinia 1
  • Mohammadbagher Gorji 2
  • Fereydoon Azma 3
  • Mahmood reza cheraghali 4

1 Ph.D. Candidate, Department of Management, Aliabad Katoul Branch, Islamic Azad University, Aliabad Katoul, Iran.

2 Assistant Professor, Department of Management, Aliabad Katoul Branch, Islamic Azad University, Aliabad Katoul, Iran.

3 Assistant Professor, Department of Educational Management, Aliabad Katoul Branch, Islamic Azad University, Aliabad Katoul, Iran.

4 Assistant of Public Management of Faculty of Management, Ali Abad Catool Branch, Islamic azad university Ali Abad Catool, Iran

چکیده [English]

Today, one of the hidden issues that affect the reduction of productivity, efficiency, and effectiveness of organizations, which managers neglect, is the phenomenon of the "mental absence" of employees. Mental absence is a phenomenon in which the mind is absent despite the physical presence of people in the workplace. The present study seeks to explain the model of mental absence based on grounded theory in Mashhad Municipality. The data collection tool was semi-structured interviews and 25 managers and elites familiar with human resource management and psychology were selected as study samples. Data analysis was done in three open, axial, and selective coding stages, and the minds and opinions of respondents were extracted by using Atlas t software and through the qualitative model of the research. The result of this analysis shows the extraction of over 250 initial codes from interviews as well as 52 categories, which are presented in the form of a paradigm. According to this model, conditions such as housing problems, unsuitable neighborhood, family and personal, behavioral, infertility, child, legal, financial, non-timely payment of wages, non-payment of rewards, underestimation of work, insult and blame, cyberspace, and discrimination were identified as causal conditions affecting the central phenomenon, i.e. mental absence.

 

کلیدواژه‌ها [English]

  • Invisible Staff
  • Mental Absence
  • Grounded Theory
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