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الگوی راهبردهای مدیریت بحران کووید-19 مبتنی بر سیاست‌های مدیریت منابع انسانی

نوع مقاله : پیمایشی

نویسندگان

1 استادیار، مدیریت، گروه مدیریت صنعتی و دولتی، دانشگاه هرمزگان، بندرعباس، ایران.

2 استادیار، گروه مدیریت صنعتی، دانشگاه هرمزگان، بندرعباس، ایران

چکیده

هدف پژوهش ارائه الگوی راهبردهای مدیریت بحران کووید-19 مبتنی بر سیاست‌های مدیریت منابع انسانی است. پژوهش از نظر هدف، توسعه‌ای از نوع اکتشافی و از بعد روش گردآوری داده‌ها، پیمایشی بوده و روش پژوهش، کیفی مبتنی بر راهبرد نظریه داده‌بنیاد است. جامعه آماری متشکل از مدیران و کارشناسان خبره منابع انسانی در سازمان‌های دولتی شهر بندرعباس بوده  است؛ در این مرحله با توجه به کفایت نمونه‌گیری و اشباع نظری، 20 نفر به روش نمونه‌گیری هدفمند و گلوله برفی انتخاب شده و در مطالعه شرکت کرده‌اند. جمع‌آوری داده‌ها به روش مصاحبه نیمه ساختاریافته انجام گرفته است و جهت تحلیل داده‌‌ها از روش مقایسه‌ای مداوم استراوس و کوربین در سه مرحله کدگذاری استفاده شد. نتایج پژوهش بیانگر آن است که الگوی ارائه شده در 6 بعد اصلی: 1- عوامل نهادگرایی به منابع انسانی  2- سیاست‌های مدیریت منابع انسانی 3- عوامل زمینه‌ای (ویژگی‌های سازمان، فرهنگ سازمانی و زیرساخت‌ها) 4- عوامل مداخله‌گر (عوامل مدیریتی و سازمانی، عوامل مرتبط با کنشگران انسانی و متغیرهای کلان محیطی) 5- راهبردهای مدیریت بحران (همکاری، تاب‌آوری، شبکه‌سازی، ظرفیت‌سازی، مدیریت دانش و مدیریت استرس) و 6- پیامدها (در سطوح کارکنان، سازمان، و جامعه) تبیین شده است.

کلیدواژه‌ها

عنوان مقاله [English]

Model of Covid-19 Crisis Management Strategies Based on Human Resource Management Policies

نویسندگان [English]

  • Hossein Mansoori 1
  • Mohammad Ghafournai 2

1 Assistant Professor, Department of Industrial & Public Management, University of Hormozgan, Bandarabbas, Iran.

2 Assistant Professor, Department of Industrial Management, University of hormozgan, Bandar abbas, Iran

چکیده [English]

The purpose of study is to provide a model of Covid-19 crisis management strategies based on human resource management policies. The research is an exploratory developmental in terms of purpose and a survey in terms of data collection method and the research method is qualitative based on the strategy of grounded theory. The statistical population was managers and experts in human resources of public organizations in Bandar Abbas; Due to the adequacy of sampling and theoretical saturation, 20 people were selected by purposive sampling and snowball sampling and participated in the study. Data were collected through semi-structured interviews and Strauss and Corbin continuous comparison method in three coding steps was used to analyze the data. The results showed that the model presented in 6 main dimensions: 1-Institutionalization factors 2-Human resource management policies 3-Underlying factors (organizational characteristics, organizational culture and infrastructure) 4- Intervention factors (managerial and organizational factors, Factors related to human actors and macro-environmental variables) 5- Crisis management strategies (cooperation, resilience, networking, capacity building, knowledge management and stress management) and 6- Outcomes (at the levels of employees, organization, and society) are explained.

کلیدواژه‌ها [English]

  • Crisis Management
  • Human Resource Management Policies
  • Covid-19
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مدیریت سازمان‌های دولتی
دوره 10، شماره 1 (پیاپی 37)
دی 1400
صفحه 29-46
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سابقه مقاله
  • تاریخ دریافت: 17 مرداد 1400
  • تاریخ بازنگری: 14 مهر 1400
  • تاریخ پذیرش: 29 مهر 1400
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